FAQs

We stand behind the authenticity of every piece we sell! If at any point following your purchase, you discover that an item does not align with the materials or fineness represented in the product's description, you can return it for a full refund at no cost.

Real gold, real silver, real peace of mind.

We accept returns for the following three reasons:

• 7-Day Returns for any reason within 7 days of receiving your order;
• Authenticity Returns at any time; and
• Quality Returns within 30 days of receiving your order.

To read our full policy and process your return, click here.

We offer free express domestic shipping on all orders.

Please allow up to 3 days for your order to be dispatched. Once your order is dispatched you will receive an email from us with the details to track your parcel.

All orders are shipped via express post with Australia Post, with an expected delivery timeframe of 1–3 business days. You can track the status of your order using the tracking link provided.